What do you need help with?

Why Can't I Upload My Document?

Last Updated: Aug 09, 2016 09:40AM CDT

Why can't I upload my document?

All documents must be saved and uploaded as PDF files. The maximum accepted file size for PDF documents is 10 MB each, unless otherwise stated on the Portfolio step. Other file formats (like .doc and .txt) will only work if an organization has specifically allowed them; most do not.

Many text editors give you the ability to Save As PDF. You can also do this through the Print window on a Mac computer. If you are on a PC without PDF software, you can download many free programs to convert documents to a PDF format. There are also quite a few online software tools that don't require a download. A web search should provide you with many options.

If your document is in one of the accepted formats and under the maximum file size but you are having upload issues, please contact us at support@slideroom.com. 

Contact Us

  • Email Us
  • Technical Support Hours:
    Monday - Saturday
    9AM - 9PM Central Time
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found